Troubleshooting and Solutions
- There Is No Place To Enter My Key
- Can my EdReady test be reset so I can start over?
- 504 Gateway Timeout Error
- Account Deactivated or Archived
- You need a key to use this version of EdReady.
- My work is missing.
- Attempted Password Reset on Public EdReady Site with SSO Account
- Topics Not Assessed
- EdReady Is Down or Not Loading
- Having trouble logging in
- Having Trouble with Goal Key
- There is no right answer, or all wrong answers.
- Error Message: "Session Did Not Close Properly" or "Resource is Open" (Session Stuck)
- The diagnostic test is not working.
- Drag and drop (matching) questions are not working.